Our terms and conditions for using SYNEX products and services.
1. Refund Policy
- Refunds are only eligible if the product does not function as described after full support attempts.
- Refund requests must be submitted within 24 hours of purchase with proof of issue and support chat logs.
- No refunds for buyer error, change of mind, or misuse.
2. Delivery Terms
All digital products are delivered within 1–24 hours after confirmed payment.
3. Usage & Warranty
Products are sold as-is for personal use only. Use at your own risk.
4. Support Policy
- Basic setup support is provided.
- Custom setups, private fixes, or extra features require additional payment (if offered).
5. Blacklist & Chargebacks
Chargeback attempts, scam reports, or ToS violations result in instant blacklist without warning.