Our terms and conditions for using SYNEX products and services.

1. Refund Policy

  • Refunds are only eligible if the product does not function as described after full support attempts.
  • Refund requests must be submitted within 24 hours of purchase with proof of issue and support chat logs.
  • No refunds for buyer error, change of mind, or misuse.

2. Delivery Terms

All digital products are delivered within 1–24 hours after confirmed payment.

3. Usage & Warranty

Products are sold as-is for personal use only. Use at your own risk.

4. Support Policy

  • Basic setup support is provided.
  • Custom setups, private fixes, or extra features require additional payment (if offered).

5. Blacklist & Chargebacks

Chargeback attempts, scam reports, or ToS violations result in instant blacklist without warning.

6. Reseller Trust & Key Termination

  • For resellers, keys will be automatically terminated, and no refund will be provided if the trust bond is broken.
  • Breaking a trust bond, including unauthorized sharing or price manipulation, is strictly prohibited.

7. Breaking TOS

  • Any violation of our Terms of Service (TOS) will result in immediate action, including but not limited to key termination and account suspension.