Frequently Asked Questions
Quick answers to common questions
How does Synex protect my hardware?
Synex masks your hardware fingerprint at system level. Programs see fake hardware IDs
instead of your real ones, keeping you protected and anonymous.
Will this work on my PC?
Yes. Synex works on all motherboards, old or new. Just make sure you're running Windows 10
(22H2) or Windows 11 (22H2/23H2).
Do I need tech skills to use this?
Not at all. Setup takes a few clicks. If you run into issues, our support team helps you
through it step by step.
Can I use it multiple times?
Yes. Buy once, use forever. No monthly fees, no usage limits. Reapply whenever you need.
What's the difference between Anonymizer and fTPM?
Anonymizer = temporary, can be reversed. fTPM = permanent hardware rewrite. Combo gives you
both options.
How do I get my license after paying?
You'll get everything through Discord within 1-24 hours. Download link + license key + setup
help from our team.
What if it doesn't work for me?
You get 24 hours to request a refund if something goes wrong. Just show us proof and your
support chat logs.
